How long will it take for my listing to be approved?

Listings typically take 2 to 3 business days to be reviewed. Please keep in mind that holidays and weekend hours may affect the approval timeline. If any modifications are required, you will be contacted via e-mail.

Please follow the instructions on the email on how to update your listing. Please note that once approved, it may take up to 2 hours before your listing appears on the website.

Questions about a pending listing? Reach out to our customer support team, and we'll be happy to assist you.

If denied

If your listing does not meet the University of Toronto's criteria and your listing is denied, you will be notified via email. To obtain details regarding a denied listing, please contact housing.services@utoronto.ca.