Help & Support

Create a Listing


To get started:

  1. Sign in to your account to begin creating your listing.

    Don't have an account? Sign up to create a property lister account.

  2. Select Add a Listing from the top menu.
  3. Under My Account, select Add a new Listing.
  4. Follow the steps below to complete each section of your listing.

    Incomplete sections will display red progress bars until all required fields are filled out:

    Screenshot of listing sections with progress bars


Step 1: Enter Property's Location

Find Your Address

Enter the exact rental property address and select the best option from the drop-down list:

 Screenshot of address field

Trouble Finding Your Address?  

If you can't find your property's address in the drop-down options, or you receive an error, start by verifying that the address is correct and checking for errors. If the system still doesn't recognize your address, try alternative formats and spelling (e.g., "drive" instead of "dr", "Northwest Main Street" instead of "NW Main St", etc.).

You can also substitute a nearby address (such as an intersection or neighbourhood entrance) until a recognized address is found. Then, drag the pin on the map to accurately reflect your property's location.

Need Help? For additional assistance with your property address or location, please reach out to customer support.



Step 2: Create Your Listing

Location

Map Marker Settings

If you do not want the exact location of your rental property to appear on the listing, uncheck the "Display exact property address on listing" option:

Screenshot of checkbox for using exact address on listing

You will be able to move the map marker to a nearby location (e.g., the closest intersection or community leasing office) on the next page. This way, prospective renters will still be able to see your listing on the housing search map (or "Map View" for mobile users) without seeing its exact location.

If you do not want your listing to appear on the map at all, unselect "Include in map-based searches and place map on listing," and click Save & Continue.



Your property will still appear in the list to the right of the Housing map (or in the "List View" on mobile), but it will not have a map marker.

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Tip: We recommend including your listing in the map-based search to gain more interest in your property. Renters often lean on the map tool to filter their results by location. Location is key - especially for students!

Convenient For

Under Convenient For, select the type of tenant(s) you would like to advertise your listing to:

  • Undergraduates
  • Graduate Students
  • Faculty/Staff

Searchable Neighbourhood

Select the area that best describes the location of your property from the Searchable Neighbourhood down-down list. If you do not see your exact neighbourhood, select the nearest available option.

Property Name/Headline

The Property Name/Headline will display on the housing search page and at the top of the listing details page.

Note: The Property Name/Headline should describe the unit, living arrangement, housing type, and location. Please avoid using ALL CAPS.

Examples:

  • 1 Furnished Bedroom in Sunny 3-Bedroom Victorian in Roncesvalles
  • 3 Bedrooms with Laundry in the Annex Neighbourhood
  • Bellwoods Bachelor with All Utilities Included
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Tip: If the listing editor does not detect a unit description in your entry, it will automatically add "Rental" to the end of the Property Name/Headline. To avoid this, include a description of the type of unit you're listing in your Property Headline, such as "Rental," "Apartment," or "Bedroom for Rent" in your Title.

Once you've entered your property name, press Save & Continue.


Listing & Rent

  1. Select the Building Type from the drop-down options
  2. Enter the number of Bedrooms for rent as well as the Total Number of Bedrooms and Number of bathrooms in the unit.
    1. For example, if you were listing is for a private bedroom and bathroom in a 4-bedroom, 4-bathroom house, you would enter:

      Bedrooms for rent = 1

      Total Number of Bedrooms = 4

      Number of bathrooms = 1

  3. Enter the Square Feet (optional), the Total RentRent Term, and Rent Type.
  4. The Total Rent can be set to one fixed amount or to a range (e.g. $1,000 or $1,250-$1,500).
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Tip: When selecting a Rental Type, only choose "per Unit" if you are renting out an entire apartment or house with no other residents present.

  1. Select any relevant options from the list of Rental Application Documents (at least one is required).
  2. If applicable, enter any Specials or discounts available, along with a start and end date for the special (optional).
  3. Select Save & Continue.

Specifics

  1. Select the maximum number of occupants allowed in the unit or bedroom.
  2. If this property permits renters to sublet, you can select "This property allows subletting."
  3. If this is a sublet listing, select "Listing is for a sublet."
  4. Under Listing is for, only select "An entire unit" if there are no other occupants within the unit and the entire apartment/house/condo is for lease. Select "A room in a unit" if you are listing a bedroom within a unit. This will tag the listing as "Shared Housing" on the Housing Search page:

    Screenshot of Shared Housing listing

  5. Under Availability, select "Now" if your unit is move-in ready, or specify the earliest date when it will be available.
  6. Select whether renters will have the option to renew at the end of their lease.
  7. Select Save & Continue.

Amenities & Details

Parking

  1. Choose the most suitable Parking Type option from the drop-down list, or select No Parking Available.
  2. If the tenant will have their own parking pace assigned to them, indicate the number of designated spots under Spaces. If parking is on a first-come, first-served basis, leave this field empty.
  3. Select +Save Parking Option.
  4. Scroll down to view the parking option you just saved, and create additional options if necessary.

Parking Options edit form:

Screenshot of Parking Options edit form

Parking Options displayed on listing (what renters see):

Screenshot of user-facing Parking Options

Pets

  1. Select Pets Allowed, Pets Considered, or Pets Not Allowed.
  2. If applicable, select which pets are allowed or considered:

    Screenshot of Pet Policy options

Amenities

  1. Select any amenities that apply to your listing.
  2. Under Utilities Included in Rent, only select Utilities that are included in the rate listed under the "Listing & Rent" tab.
  3. If you offer flexible lease term options, select "Flexible/Other lease" while also selecting each accepted option individually. This will allow your listing to appear under all applicable search filters.
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Tip: Amenity selections impact the housing search filters under which your listing will appear, along with various details throughout your listing, so be sure to select all applicable amenities.

Description

Enter a detailed description of your property. Be sure to include your property's unique features, local amenities, and any details not already included in the amenities.


Contact

Verify the contact information where you'd like potential renters to reach you, and select your Preferred Contact Method.

Phone Number

Including a phone number is optional. If you do not want your phone number to display on the website, leave this field empty.

You can also enter office hours in the "Best Time to Call" field towards the bottom of the page.

Email

Enter the email address(es) where you'd like to receive email leads. While you will receive leads at this address, the email address will not be displayed on your listing. Prospective renters will contact you through a contact form, and your email address will only be visible to them when you reply to the email lead.

By default, the email you used to register will be your Primary Email Address. You can edit your primary email as well as add additional email addresses under Account Settings > Email Addresses. For more information on email address settings, visit Adding Email Addresses to Your Account.

Website Link

Users with a Featured subscription have the option to include a link to their Listing Website. This feature is not available for Regular subscriptions, but you can upgrade your subscription at any time.

Photos & Media

  1. Upload your images by dragging them into the image field or clicking to select your uploads.

    The number of photos you can upload is based on your subscription level:

    • Regular Subscriptions = up to 25 photos
    • Featured Subscriptions = up to 50 photos

      To learn more about subscription levels, see Subscriptions & Payments.

  1. Reorder your images by dragging them or click Reverse Order to flip the sequence of all images.
  2. Each photo requires a brief Description of up to 40 characters. This can be as short as one word and serves as a helpful tool to clarify the home's layout and label each space for the renter.
  3. If you upload any floorplan images, change the Image Type to "Floorplan":

    Screenshot of

    Your floorplan images will now appear in their own category on the listing.

  4. Optional: If desired, enter a Virtual Tour Link and/or Promotional Video Link (e.g., YouTube/Vimeo).
  5. Select Save & Continue.

Photo Requirements

Image files should be in .jpg.png, or .gif format and less than 8MB in size. We suggest using photos with a resolution of at least 630 x 420px.

Please note that all photos must adhere to content guidelines outlined in the Terms of Service. Non-compliant images, as well as images that contain more than one photograph (i.e., collages) or photos with superimposed text, are not permitted and will be removed without notice.

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Tip: Quality images are key in crafting an effective listing. For helpful tips on photographing your rental property, check out this article from the Apartments.com Renterverse blog.

Step 3: Activate Your Listing

When you have completed each section of the listing edit form, select Active from the dropdown in the top-left corner to turn on your listing:

Screenshot of listing edit form, highlighting Inacive/Active drop-down manu

Once you've submitted your listing, the listing's status will turn to Pending Approval while it is being reviewed by the University of Toronto.

Listings typically take 2 to 3 business days to be reviewed. Please keep in mind that holidays and weekend hours may affect the approval timeline. If any modifications are required, you will be contacted via e-mail. Please follow the instructions on the email on how to update your listing. Please note that once approved, it may take up to 2 hours before your listing appears on the website.

If denied

If your listing does not meet the University of Toronto's criteria and your listing is denied, you will be notified via email. To obtain details regarding a denied listing, please contact housing.services@utoronto.ca.