Help & Support

Adding Multiple Listings

You can add more listings at any time, and you'll always have the option to modify your subscription later on if your listing needs change. We have a variety of packages available for independent property owners as well as property management companies.

To add listings to your account, follow the steps below:

Step 1: Update Your Subscription

  1. Sign in to your account
  2. Select Add a Listing from the top navigation menu
  3. Go to Manage listing(s)
  4. Select My Listings

  5. If you have reached the maximum number of listings in your current subscription, you can add listings by upgrading your subscription.

    Screenshot of upgrade your subscription message

  6. Review your subscription settings and select Change Subscription to proceed with adding another listing:

    Screenshot of subscription page

  7. Use the drop-down menu to change the number of listings in your subscription, make any other desired edits, and then select Update Subscription:

    Screenshot of subscription edit form, highlighting unit count drop-down

Step 2: Submit Your Payment

If the edits you make to your subscription result in a balance due, select Pay by credit card to proceed.

Note: Should you choose to upgrade or add unit listings during your subscription period, a prorated rate will be calculated based on the remaining days in your subscription.

Accepted Payment Methods

We accept VISA, MasterCard, and Discover debit and credit card payments. For more information, visit Subscriptions & Payments.

Step 3: Activate Your Listing

When you have completed each section of the listing edit form, select Active from the dropdown in the top-left corner to turn on your listing:

Screenshot of listing edit form, highlighting Inacive/Active drop-down manu

Once you've submitted your listing, the listing's status will turn to Pending Approval while it is being reviewed by the University of Toronto.

Listings typically take 2 to 3 business days to be reviewed. Please keep in mind that holidays and weekend hours may affect the approval timeline. If any modifications are required, you will be contacted via e-mail. Please follow the instructions on the email on how to update your listing. Please note that once approved, it may take up to 2 hours before your listing appears on the website.

If denied

If your listing does not meet the University of Toronto's criteria and your listing is denied, you will be notified via email. To obtain details regarding a denied listing, please contact housing.services@utoronto.ca.

Related Articles